Address


53 E. Market St.
Tiffin, OH
44883

Contact


Phone: (419) 448-5429
Fax: (419) 448-5406
Email: sewerrevenue@tiffinohio.gov

Hours


Monday – Friday : 8:30 A.M. – 4:30 P.M.

Staff


Mary Coffman – Sewer Revenue Manager
Sheri Rumschlag – Sewer Revenue Specialist

Forms


Sewer Revenue


About

Frequently Asked Questions

Can I pay my sewer bill online?

No, not at this time. You may set your sewer account to be paid on the due date from your checking account. You will still receive your sewer bill as usual in the mail. On the bill, it will be stated “DEDUCTED FROM CHECKING ACCOUNT ON DUE DATE.”

How do I get the sewer in my name?

If you have Aqua for your water supply, all you need to do is establish a water account with Aqua and you will automatically get a sewer account. Aqua shares all your information with us. If you have a well for water supply, please call our office at 419.448.5429.

How do I get the sewer out of my name?

If you have Aqua for your water supply, all you need to do is contact Aqua at 877.987.2782 and ask for a final read on your water meter. Aqua will share this information with us and we will also send a final sewer bill to the same address you have requested your final water bill to be sent to.

How often does sewer bill?

We bill bi-monthly. We bill six weeks in arrears to your Aqua bills. At the top of your sewer bill you will see the period of time you are being billed for.

What is my sewer bill based on?

Your sewer bill is based on your water consumption. In most cases Aqua shares your meter reading with us and we do our own calculation to generate a sewer bill. Some people have a well for water supply and they may or may not have a meter on their well. If it is metered a city worker remotely reads their meter bi-monthly and we generate a bill. If there is no meter installed, the customer is billed 14 units (national average).

I had a leak. Can I get my sewer bill adjusted?

If you had a leak and now have it fixed, please call our office at 419.448.5429. We will discuss what we need from you in order to ask for an adjustment to your sewer bill.

I filled my pool or hot tub. Can I get my sewer bill adjusted?

We no longer adjust sewer bills for filling pools or hot tubs.

I watered my grass or landscaping. Can I get my sewer bill adjusted?

We do not adjust for watering grass or landscaping.

I am a landlord. How do I know if my tenant is paying their sewer bill?

We send landlords duplicate copies of their tenant’s sewer bills. If you do not receive your copy, please call our office at 419.448.5429.

Sewer Revenue

Address


53 E. Market St.
Tiffin, OH
44883

Contact


Phone: (419) 448-5429
Fax: (419) 448-5406
Email: sewerrevenue@tiffinohio.gov

Hours


Monday – Friday : 8:30 A.M. – 4:30 P.M.

Staff


Mary Coffman – Sewer Revenue Manager
Sheri Rumschlag – Sewer Revenue Specialist

Forms


About

Frequently Asked Questions

Can I pay my sewer bill online?

No, not at this time. You may set your sewer account to be paid on the due date from your checking account. You will still receive your sewer bill as usual in the mail. On the bill, it will be stated “DEDUCTED FROM CHECKING ACCOUNT ON DUE DATE.”

How do I get the sewer in my name?

If you have Aqua for your water supply, all you need to do is establish a water account with Aqua and you will automatically get a sewer account. Aqua shares all your information with us. If you have a well for water supply, please call our office at 419.448.5429.

I watered my grass or landscaping. Can I get my sewer bill adjusted?

We do not adjust for watering grass or landscaping.

I am a landlord. How do I know if my tenant is paying their sewer bill?

We send landlords duplicate copies of their tenant’s sewer bills. If you do not receive your copy, please call our office at 419.448.5429.

How do I get the sewer out of my name?

If you have Aqua for your water supply, all you need to do is contact Aqua at 877.987.2782 and ask for a final read on your water meter. Aqua will share this information with us and we will also send a final sewer bill to the same address you have requested your final water bill to be sent to.

I filled my pool or hot tub. Can I get my sewer bill adjusted?

We no longer adjust sewer bills for filling pools or hot tubs.

How often does sewer bill?

We bill bi-monthly. We bill six weeks in arrears to your Aqua bills. At the top of your sewer bill you will see the period of time you are being billed for.

What is my sewer bill based on?

Your sewer bill is based on your water consumption. In most cases Aqua shares your meter reading with us and we do our own calculation to generate a sewer bill. Some people have a well for water supply and they may or may not have a meter on their well. If it is metered a city worker remotely reads their meter bi-monthly and we generate a bill. If there is no meter installed, the customer is billed 14 units (national average).

I had a leak. Can I get my sewer bill adjusted?

If you had a leak and now have it fixed, please call our office at 419.448.5429. We will discuss what we need from you in order to ask for an adjustment to your sewer bill.